Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
1. Information We Collect
We collect information that you provide directly to us, including:
- Parent/guardian name, address, phone number, and email
- Child's name, date of birth, and medical information
- Emergency contact information
- Authorized pickup persons
- Immunization records and health history
- Payment and billing information
2. How We Use Your Information
We use the information we collect to:
- Provide childcare and educational services
- Communicate with parents about their child's progress and activities
- Ensure the health and safety of all children
- Process payments and maintain financial records
- Comply with legal and regulatory requirements
- Improve our services and facilities
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Authorized staff members who need it to perform their duties
- Emergency services when necessary for your child's safety
- Government agencies as required by law
- Authorized pickup persons as specified by you
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted connections, and access controls.
5. CCTV and Photography
Our facility is equipped with CCTV cameras for security purposes. Footage is stored securely and accessed only by authorized personnel. We may take photographs of children during activities for educational and promotional purposes. Parents can opt out of promotional photography by notifying us in writing.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for certain uses of information
- Request a copy of your data
7. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. After a child leaves our program, we retain records according to applicable laws and regulations.
8. Children's Privacy
We are committed to protecting the privacy of children. We only collect information from parents or guardians and do not knowingly collect information directly from children under 13 without parental consent.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Tender Cubs Kindergarten & Day Care
📧 Email: tendercubskindergarten@gmail.com
📞 Phone: +44 7538 009395
📍 Address: Namugongo, Kampala, Uganda
Last updated: January 2026
